1Implementation consideration
Keep the exhibit usable without Matrain on site.
The facility team needed a clear starting point for basic handling and day-to-day operation.
CASE 2 / PRODUCT / INFORMATION
Connect a productwith practicaluse on site.
Matrain supplied Smart Train products and information covering track assembly and basic handling.
Background
Deliver the product—and enough information to begin using it.
Matrain supplied Smart Train products and practical information to RoboTerrace in Fujisawa. The material covered track connection and basic handling for use at the facility.
- Organization
- RoboTerrace
- Supplied
- Smart Train products and practical information
- Use
- Permanent exhibit in the facility
Decision record
What was considered,
chosen and verified.
Scope: public information and facts involving Matrain.2Chosen approach
Provide the display, product and practical information together.
Track connection and basic operating information were shared with the on-site team rather than leaving the product unexplained.
3Verified in practice
Operated by facility staff as a permanent exhibit.
RoboTerrace staff currently handle the exhibit within the facility.
What this case shows
Provide a usable starting point, not only a box.
Adding the information needed to begin operating the product helps connect delivery with actual use at the destination.
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